Work ExpErIEncE
September 2021 - Present
August 2019 - March 2020
September 2016 - July 2019
Hot Topic - Store Manager
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• Lead the team in achieving daily store objectives: hitting sales targets, development, and performance management
• Provide organizational structure through delegation, autonomy, and customer-first selling practices
•Run sales reports and use data to help guide personal and the team's strategies to hit sales target
• Engage proactively with retail leadership and HQ partners to share insights on trends and customer feedback
• Merchandise the store using planograms as a guide and launch promos
• Monitor payroll hours, schedules, shrink/loss prevention, and external factors that can affect business
• In-store advertising and marketing; social media marketing (Instagram)
• Recruit, develop, and retain the sales team by continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback
Eureka! Restaurant Group - Marketing Brand Ambassador​
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• Plan and execute marketing events that revolve around brand awareness I.e. organized and hosted influencer dine-in experiences, organized volunteering events for staff to participate in, etc
• Establish strong relationships among the community to effectively build and execute outreach in the form of sponsorships and events
• Social media marketing and content creation
Hot Topic - Assistant Store Manager
• Support store manager in achieving daily sales goals and/or LY sales
• Collaboratively communicate with retail leadership and HQ partners on trends and customer feedback
• Run sales reports and use data to help guide personal strategy to hit sales targets
• Keep watch on shrink/loss prevention, payroll hours, and schedules
• Help recruit, develop, and retain the sales team
• In-store and social media marketing (Instagram)​
August 2011 - September 2016
Zumiez - Second Assistant Manager
• Support store manager in achieving daily sales goals and/or LY sales
• Run sales reports and use data to help guide personal and team strategies to hit sales targets
• Keep watch on shrink/loss prevention and schedules
• Help develop and retain the sales team