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Work ExpErIEncE

September 2021 - Present

August 2019 - March 2020

September 2016 - July 2019

Hot TopicStore Manager

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• Lead the team in achieving daily store objectives: hitting sales targets,        development, and performance management

• Provide organizational structure through delegation, autonomy, and          customer-first selling practices

•Run sales reports and use data to help guide personal and the team's         strategies to hit sales target

• Engage proactively with retail leadership and HQ partners to share              insights on trends and customer feedback

• Merchandise the store using planograms as a guide and launch promos

• Monitor payroll hours, schedules, shrink/loss prevention, and external          factors that can affect business

• In-store advertising and marketing;  social media marketing (Instagram)

• Recruit, develop, and retain the sales team by continually building a            bench of equally talented, passionate staff through mentorship,                    recognition, and feedback

Eureka! Restaurant Group - Marketing Brand Ambassador​

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• Plan and execute marketing events that revolve around brand                      awareness I.e. organized and hosted influencer dine-in experiences,            organized volunteering events for staff to participate in, etc

• Establish strong relationships among the community to effectively              build and execute outreach in the form of sponsorships and events

• Social media marketing and content creation

Hot TopicAssistant Store Manager

• Support store manager in achieving daily sales goals and/or LY sales

• Collaboratively communicate with retail leadership and HQ partners    on trends and customer feedback

• Run sales reports and use data to help guide personal strategy to hit    sales targets

• Keep watch on shrink/loss prevention, payroll hours, and schedules

• Help recruit, develop, and retain the sales team

• In-store and social media marketing (Instagram)​

August 2011 - September 2016

Zumiez - Second Assistant Manager

• Support store manager in achieving daily sales goals and/or LY sales

• Run sales reports and use data to help guide personal and team            strategies to hit sales targets

• Keep watch on shrink/loss prevention and schedules

• Help develop and retain the sales team

EducatIon

January 2022 - May 2024

August 2017 - May 2021

California State University Long Beach - Public Relations

Within my major, I have taken courses in media design, social media communication,  strategic communication, and photojournalism.​

Long Beach City College

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